As part of administering our sites, our servers may log IP address and corresponding information (such as operating system, browser version, etc.) which allows us to monitor the amount of traffic to our server as well as the accessibility of our site to our customers. Course registration will add you and your contact information automatically, such as name and address, phone number and email address to our database. We will use this information to make any necessary clarifications to your order/registration, to confirm receipt of payment, and to inform you of any significant changes in your courses that may affect you. You may also receive further communication regarding comparable courses and upcoming trainings. Since our products and services are intended for professionals, we do not intend to collect personal information from, or market to, anyone under the legal purchase age. If we are notified, or if we believe you are under the legal purchasing age, we will remove your personal information from our records.
We may use and process your information where you have consented for us to do so, including to contact you about relevant offers and resources from the best educators in the world or if you voluntarily sign up to receive any of our courses. Where we have provided you a service, we may use your information to contact you if there are any changes to our services, such as a date change or a change in continuing education. It is in your best interest for us to use your information in this way to continue to provide you a positive customer experience. We may use and process your information where it is necessary for us to pursue our legitimate interests as a business, for the following purposes: for analysis with our marketing strategy, to correspond or communicate with you, for prevention of fraud and other criminal activities, to comply with government requirements and requests, to comply with a request from you in connection with the exercise of your rights, to manage requests to our customer service help desk emails, for the establishment and defense of our legal rights, and to enhance and personalize your customer experience. We may obtain certain non-precise location information about you based on information we obtain from your IP address, or with your consent, your mobile device. We may use this information to improve and customize the services we offer, for example event listings or relevant offers. We use IP addresses to analyze trends, track access and aggregate broad demographic and search information.
We do not sell e-mail addresses or phone numbers!
CounselorEd.com is a secure site to protect your personal and credit card information when placing orders and registering for events via our web site.
If at any time you wish to update or remove certain information you have provided to us or you wish to be removed entirely from our files, please contact us and specify the appropriate changes. Should you choose, you may update your preferences at any time. You may change or correct your account information at any time by logging into your account and changing the settings.